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• ★ ★ ★ ★ ★

  I love heavenly gate funeral home, especially the owner Tim , very friendly, understanding ,and give the best advice for you and your loved one, Tim has done my cousin Alex, my aunty Norma, and Mother Carla and we love them great job ,and thanks for beening there when we needed you, to answer our questions and keeping a smile on our face ,I will refer you to the world.

  Added June 25, 2017 by Alexis Johnson
• ★ ★ ★ ★ ★

  They have the best services and prices for you and your deceased loved ones. Highly recommended by the Hawthorne Tribe.

  Added January 25, 2017 by Razor Ray
• ★ ☆ ☆ ☆ ☆

  I would never use there service again. They have been paid in full and have been given the run around about when I will receive the remains of our loved one. Does not answer phone or text.

  Added August 23, 2016 by Raquel Nieves
• ★ ★ ★ ★ ★

  It is always hard to go through losing a family member, they made the process easier for us! Thank you for caring and providing the attention to details that we needed!

  Added August 19, 2016 by andrew dixon
• ★ ★ ☆ ☆ ☆

  So today I contacted Tim from this facility. I had been in contact with him a few days prior because I was trying to retrieve the receipt for my son's funeral. My mother was over my son's funeral because I'm sure people can understand how losing a love one especially a child can make it were you have no energy for anything. At first he was professional even though its very hard to get him to answer his phone and leaving an voicemail is impossible because his mailbox is full. The number on the website isn't like you're calling a business, you're calling his cellphone. After waiting 3 days we received a copy of the agreement. When I looked at the agreement I noticed on the unpaid balance line there was the amount of the full balance. So I had questioned my mom about it because again I was not the one that dealt with this funeral home, however this funeral home was aware that I was the mother of the person they laid to rest. My mom couldn't explain what it meant, so we called and spoke to Tim. Here is the reason for my review Tim was very unprofessional. He said that even though there is an amount in the unpaid portion it doesn't mean anything. Now I understand that might not mean anything to Tim, but in reality anyone else looking at that is going to take it at face value and credit it as an unpaid balance. Tim start talking real loud to the point he was yelling because he felt that anyone that had a problem with his unprofessional receipt should just call him. Now you would think that Tim working in a funeral home that he would know no one is promise tomorrow, so what if Tim isn't around when people need to figure out if a bill is paid or not. It seems to me that it would just be much easier to just once again have a accurate receipt that shows that their is no balance owed. I couldn't believe that Tim was screaming at the top of his lungs. He said that he would put a zero on the line were it says unpaid and even though I was saying okay Tim still proceeded to yell at the top of his lungs so he wasn't even hearing or comprehending that I was saying okay. Its very sad and unfortunate that this is how someone that is suppose to have compassion for people going through the pain of loss, would act like this. He treated me very disrespectful and I regret that I ever allowed him to touch my child and I pray his hands or spirit didn't hinder my son from the gates of heaven. This company need to change their name because there is nothing heavenly about them. Shouldn't no grown man with a business throw a tantrum over someone asking for something as simple as a receipt to show they paid. I will never recommend anyone to this facility and I pray no one ever have to experience the treatment I received from this adult male.
  After his response since he wants to play delusional and think yelling at the top of his lungs is treating their clients with the highest respect. My mom was on the phone with us so again that is not how you act when someone is trying to get something as simple as a receipt. You can act like you were hesitant to give a receipt but now I'll post pictures of the problem for everyone can see you're a liar. You know what the issue was about. On your funeral purchase agreement there is a line that clearly says cash received on Account, yet for whatever sneaky reason you refused to put the accurate information there. No one demanded anything from you. No you won't gain my respect or confidence because one thing I don't like is liars. Down below is a copy of both funeral purchases that was emailed to my mom. One has the total that we paid in the unpaid balance section. You was questioned about that and then blew up because I told you that wasn't professional to give someone something that doesn't have accurate information but now I see you lie in many ways. Then you sent one showing $0.00 in the section that says Total amount of other payments which means we never paid anything going by your purchase agreement which is a lie. So since you so rudely screamed and said you're going to hang up in my face here I am.

  Added July 25, 2016 by Kizzy Lewis